48+ Customer Experience Quotes Jeff Bezos. Word of mouth is powerful. If you decide that you're going to do only the things you know are going to work, you're going to leave a lot of opportunity on the table. "the best customer service is if the customer doesn't need to call you, doesn't need to talk to you. If you do build a great experience, customer tells each other about that. Here's a small snapshot of the many, many examples of jeff explaining the role of 'customer experience' in amazon's business & in the company's growth: Jeff bezos quotes on customer service. Our goal is to be earth's most. "if there's one reason we have done. He is the founder, ceo, and president of the online retail company amazon. "the most important single thing is to focus obsessively on the customer.
